Let’s get them answered!
FAQ
What is your turnaround?
14 to 16 business days.
What is your minimum order?
25 pieces for screen printing
12 pieces for embroidery
50 pieces for patches
What are Guardian of Bravery’s hours?
Monday to Friday 9am to 5pm
By appointment only.
What type of artwork file do you accept?
We prefer Vector files from Adobe Illustrator.
Can Guardian of Bravery blind ship to my client?
Yes, we offer blind shipping. Let us know when you need this service.
Why are the insides of my garments sticky/tacky?
During the screen printing process, the garment or item needs to adhere to a flat surface. We use a light spray adhesive on our platens/pallets to assure the garments or items do not stick to the back of the screen when printing. We use a slightly more aggressive adhesive for fleece, that can sometimes leave behind a bit more residue on the inside.
What forms of payment do you accept?
We accept checks and all major credit cards. We do not carry cash or change, so you will need the exact amount if you need to pay this way.
Do you provide mockups?
Yes, we provide a digital mock-up. The mock will have the ink color(s), the design, the imprint location and imprint sizes. You would be able to approve or decline the mock-up via our invoice.
What are my choices for ink colors?
We print primarily with Union and Rutland inks and keep all the basic colors in stock. If you need a custom color, we can custom mix to any swatch or Pantone color. $25 mixing fee is applied per Pantone color match. Check out the Union ink chart here!
Do you print Rush orders?
Yes, depending on when you need them, Rush charges will apply. Price depends on rush time and size of order.
What are you shipping methods?
We primarily ship with UPS Ground and USPS Priority.